Busy Bugs Window Cleaning (“Busy Bugs,” “we,” “us,” or “our”) respects your privacy and works hard to protect your personal information. Our locally owned window, solar panel, and gutter cleaning company serves homeowners and businesses in Palm Springs, Rancho Mirage, Palm Desert, and Indian Wells, California, and this Privacy Policy explains how we collect, use, and protect information when you use our website or services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Busy Bugs Window Cleaning is a professional exterior cleaning company based in Palm Springs, California. We provide window cleaning, solar panel cleaning, and gutter cleaning for residential and commercial properties in:
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Palm Springs, California
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Rancho Mirage, California
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Palm Desert, California
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Indian Wells, California
This Privacy Policy applies to our website and our services in these four cities.
2. Information We Collect
We collect information in three main ways.
2.1 Information you provide to us
When you contact us, request a quote, or schedule service, you may provide:
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Name
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Phone number
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Email address
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Service address and property details
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Preferred dates/times and service type
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Photos or descriptions you share about your windows, solar panels, or gutters
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Any additional notes you include in forms, emails, text messages, or voicemails
2.2 Information collected automatically
When you visit our website, we may automatically collect:
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IP address and general location (city/region)
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Device type, browser, and operating system
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Pages viewed, actions taken, and time spent on our site
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Referring website, ad source, or search term
This information is typically collected via cookies, pixels, and similar technologies to help us understand how visitors use our site and how they find our local business online.
2.3 Information from third‑party services
If you contact us, book service, or leave a review through third‑party platforms (such as Google, Facebook, Instagram, Yelp, or other review and directory sites), we may see the information you choose to share there, according to their privacy settings and policies.
3. How We Use Your Information
We use the information we collect to:
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Provide quotes and schedule window, solar panel, and gutter cleaning services
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Communicate with you about appointments, reminders, updates, and follow‑ups
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Respond to questions, requests, or customer service issues
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Maintain an accurate service history for your property
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Improve our website content, navigation, and user experience
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Analyze which pages and local search terms bring visitors to our site so we can better serve customers in Palm Springs, Rancho Mirage, Palm Desert, and Indian Wells
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Measure and improve the performance of our online advertising and marketing campaigns
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Send occasional service updates, seasonal reminders, offers, or helpful cleaning tips (if you choose to receive them)
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Comply with legal obligations and protect our business and customers
We do not sell your personal information.
4. Cookies, Analytics, and Tracking Technologies
Our website may use cookies and similar technologies to:
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Remember certain preferences (such as form input or basic settings)
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Keep the site functioning properly and securely
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Understand how visitors use our site so we can improve content and performance
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Measure the effectiveness of our online advertising and marketing
We may use analytics tools (such as website analytics or similar services) to better understand how users find and interact with our website, which pages are most helpful, and how we can improve our local presence and customer experience. These tools may collect information like your IP address, browser type, and pages visited, often in an aggregated or anonymized form.
You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.
We do not currently respond to “Do Not Track” (DNT) signals from web browsers. Third parties, such as analytics and advertising partners, may collect information about your online activities over time and across different websites when you use our site.
5. How We Share Information
We may share your information in limited situations:
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Service providers: With trusted third‑party vendors who help us operate our business (for example, website hosting, scheduling or customer management software, payment processing, email/text messaging tools, analytics, or advertising platforms). They are only allowed to use your information to perform services for us.
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Legal reasons: When required by law, court order, or to respond to valid legal requests.
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Business protection: When necessary to prevent fraud, protect our rights, or ensure the safety of our customers and team.
We do not sell or rent your personal information to marketers.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure, in a way that is appropriate for a small local service business. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We keep your information for as long as needed to:
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Provide services and maintain your service history
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Comply with legal, tax, and accounting requirements
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Resolve disputes and enforce our agreements
When information is no longer needed, we will delete it or anonymize it where practical.
8. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
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Accessing the information we hold about you
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Requesting corrections to inaccurate information
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Requesting deletion of certain information, subject to legal and business requirements
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Opting out of marketing communications
If you would like to review, update, or delete your information, or adjust communication preferences, please contact us using the details below. You can also opt out of marketing emails by using the unsubscribe link in those emails.
If California privacy law (such as the California Consumer Privacy Act, as amended) applies to our business based on current legal thresholds, California residents may have additional rights regarding access, deletion, correction, and limitations on certain uses of personal information; you can contact us at any time to exercise these rights.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, please contact us so we can remove it.
10. Third‑Party Links
Our website may contain links to other websites or services that we do not control (for example, social media pages, review platforms, or partner sites). We are not responsible for the privacy practices of those third parties, and we encourage you to review the privacy policies of any websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, website, or legal requirements change. When we do, we will post the revised version on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted means you accept the updated Policy.
12. How to Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Busy Bugs Window Cleaning
750 N Palm Canyon Dr, Unit F
Palm Springs, CA 92262
Phone: (760) 541‑9806
Contact form: https://busybugswindowcleaning.com/contact
Last updated: February 25, 2026.